17/05/2023 – New location in Neuss offers best customer accessibility
Buehler relocates application laboratory
Relocations are a logistical challenge for companies and must be planned carefully. Buehler, a subsidiary of the American ITW Group based in Leinfelden-Echterdingen, also faced such a task until the beginning of 2023.
The company specializes in materialographic equipment, which includes the complete product chain from cutting, mounting, grinding & polishing, microscopy, and hardness testing. In the process of modernization and even better, strategic accessibility of the former application laboratory in Düsseldorf, the company management decided to gradually relocate to Neuss, which is more conveniently located for transport.
Between September 2022 and the end of December 2022, all equipment and materials had to be assembled and carefully packed. Subsequently, the transport was organized and the detailed equipment of the new application laboratory was determined by the employees. In this lab, customers and prospective customers learn the best methodology for their sample preparation from trained Buehler professionals, and thus learn about the ideal equipment and consumables. From the beginning to the end of the process, they receive expert guidance and advice from the staff. Before customers purchase new equipment and suitable consumables, they can be sure that all samples are correctly prepared. This is an immense advantage that saves time, money and frustration.
Daniel Peters, an employee of Buehler for many years, knows: “Our customers are mainly from the aerospace industry, electrical engineering, and the automotive industry. In these industries, an incorrect preparation of the materials for assessment would be fatal.” Potential material defects or deterioration must be corrected immediately to avoid later failures at the earliest possible stage. Once customers have decided upon the right inspection device, they can look forward to simple, intuitive operation. Complicated training is no longer necessary and the analysis can be started immediately.